Company > Services
Our comprehensive solutions are designed to advance your business forward with patient care top of mind.
Account Support
Customer Service Department.
Handles general customer service concerns and assists with issue resolution and escalation.
Dedicated Account Managers.
Works alongside Sales Consultant to monitor financial trends and performance; maximize value of business relationships and identifies solutions to business challenges.
Web Help Desk.
Our dedicated online web trainer will walk you through how to order online and utilize account management tools such as order tracking, reorder shortcuts, reports and online invoices.
Handles general customer service concerns and assists with issue resolution and escalation.
Dedicated Account Managers.
Works alongside Sales Consultant to monitor financial trends and performance; maximize value of business relationships and identifies solutions to business challenges.
Web Help Desk.
Our dedicated online web trainer will walk you through how to order online and utilize account management tools such as order tracking, reorder shortcuts, reports and online invoices.
Flexible Distribution Services
Patient Home Delivery Shipping.
We can ship medical supplies under your company's name directly to your patients, providing you with access to more than 40,000 items in stock, without inventorying a single product. This significantly reduces the costs associated with receiving, inventorying, picking, packing and processing your orders, and allows you to focus your time and effort on growing your business more profitably.
Direct Shipment to Your Facility.
Cardinal Health at-Home will deliver directly to your facility(s), providing just-in-time inventory solutions. We can distribute to multiple ship-to locations for a central or regional purchasing office, significantly decreasing lead times. Consolidated reports, detailing each facility's purchasing activity, are available to help you better manage your inventory.
We can ship medical supplies under your company's name directly to your patients, providing you with access to more than 40,000 items in stock, without inventorying a single product. This significantly reduces the costs associated with receiving, inventorying, picking, packing and processing your orders, and allows you to focus your time and effort on growing your business more profitably.
Direct Shipment to Your Facility.
Cardinal Health at-Home will deliver directly to your facility(s), providing just-in-time inventory solutions. We can distribute to multiple ship-to locations for a central or regional purchasing office, significantly decreasing lead times. Consolidated reports, detailing each facility's purchasing activity, are available to help you better manage your inventory.
Delivery Options
Same-Day.
Orders placed M-F before 3 p.m. local time are eligible for same-day shipping, pending credit approval.
Nationwide Delivery.
With a growing distribution footprint, we can ship to 99% of the U.S. population in 1-2 business days.To learn more about our warehouse network,
click here.
Freight Fees .
We offer shipping at no cost on orders exceeding $250, excluding enteral products, cleaning solutions, gloves, milk, DME products, bulk incontinence items and all home delivery shipments.
Orders placed M-F before 3 p.m. local time are eligible for same-day shipping, pending credit approval.
Nationwide Delivery.
With a growing distribution footprint, we can ship to 99% of the U.S. population in 1-2 business days.To learn more about our warehouse network,
click here.
Freight Fees .
We offer shipping at no cost on orders exceeding $250, excluding enteral products, cleaning solutions, gloves, milk, DME products, bulk incontinence items and all home delivery shipments.
Ordering Options
Online Orders.
Orders may be placed online 24 hours a day, 7 days a week. Search our entire inventory, track orders and manage Home Delivery accounts, all from your web browser. Setting up an online account is easy, and we offer personalized training if additional assistance is necessary. To set up an account or speak with our web help desk, call 1.800.860.8027 and select option 2 or email us.
Order by EDI & PDE.
Integrated with Bonafide, Brightree, Computers Unlimited, DirectHME, FasTrack, GHX, NikoHealth, Noblehouse, TeamDME, TIMS and Universal Software.
Order by Phone.
Orders may be placed by calling 1.800.860.8027 option 3, from 8:30 a.m. to 7:30 p.m. ET. Nationwide Delivery.
Order by Fax.
Orders may be placed via fax by dialing 330.963.6516. Nationwide Delivery.
No Minimum Orders.
Order exactly how much you need – no more, no less.Nationwide Delivery.
Customized Reporting.
We offer utilization reporting customized to your specific needs to accommodate your record-keeping procedures. Custom summary reports can be created by facility, product, date range and manufacturer.Nationwide Delivery.
Orders may be placed online 24 hours a day, 7 days a week. Search our entire inventory, track orders and manage Home Delivery accounts, all from your web browser. Setting up an online account is easy, and we offer personalized training if additional assistance is necessary. To set up an account or speak with our web help desk, call 1.800.860.8027 and select option 2 or email us.
Order by EDI & PDE.
Integrated with Bonafide, Brightree, Computers Unlimited, DirectHME, FasTrack, GHX, NikoHealth, Noblehouse, TeamDME, TIMS and Universal Software.
Order by Phone.
Orders may be placed by calling 1.800.860.8027 option 3, from 8:30 a.m. to 7:30 p.m. ET. Nationwide Delivery.
Order by Fax.
Orders may be placed via fax by dialing 330.963.6516. Nationwide Delivery.
No Minimum Orders.
Order exactly how much you need – no more, no less.Nationwide Delivery.
Customized Reporting.
We offer utilization reporting customized to your specific needs to accommodate your record-keeping procedures. Custom summary reports can be created by facility, product, date range and manufacturer.Nationwide Delivery.
Customized Marketing
Customized Marketing.
With every order you have an opportunity to promote your business. Our customized marketing programs allow you to reach your customers using your own content for a personalized, focused experience. This will help enhance brand recognition and provide valuable information in your dropship orders to patients. Contact your Cardinal Health at-Home sales representative to get started.
With every order you have an opportunity to promote your business. Our customized marketing programs allow you to reach your customers using your own content for a personalized, focused experience. This will help enhance brand recognition and provide valuable information in your dropship orders to patients. Contact your Cardinal Health at-Home sales representative to get started.
Billing Support
Medicare Guidelines.
We provide suggested limits under Medicare Part B for many ostomy, diabetes and urological products. Please click here to view Medicare guidelines.
Medicare Allowables.
If you have an Cardinal Health at-Home account, you will be able to view the Medicare allowables for your state while you are logged in. To get an account, click here.
We provide suggested limits under Medicare Part B for many ostomy, diabetes and urological products. Please click here to view Medicare guidelines.
Medicare Allowables.
If you have an Cardinal Health at-Home account, you will be able to view the Medicare allowables for your state while you are logged in. To get an account, click here.
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