Message Center

Scheduled System Maintenance | Weekend of May 3 & Weekend of May 17

at-Home Solutions will be completing scheduled system maintenance on the below dates and times.

Maintenance dates / times:

Saturday, May 3, 6 p.m. – Sunday, May 4, 6 a.m. ET
Saturday, May 17, 2025, 6 p.m. ET - Sunday, May 18, 1 a.m. ET

During this time:

Indemed.com will be down
Customers will NOT be able to place orders on:

Brightree / other EDI

Invoices will not be sent
Pricing and ATP (available to promise/inventory) will be unavailable
Proof of Delivery will be available

For any EDI customers:

855, 810 or 856 will not be sent

System maintenance such as this is critical to the resilience and reliability of our operating systems. We appreciate your patience while our team implements these updates. If you have any questions, please contact your Cardinal Health at-Home sales representative for more details.

New EDI Center

We’re excited to introduce the new EDI Resource Center, now available on Indemed.com.

This online hub has been created to help you understand if Electronic Data Interchange (EDI) with Cardinal Health™ at-Home is right for you - and help your IT team with the EDI integration process.

Inside, you’ll find:

Frequently Asked Questions
Helpful technical guides
Support for both new and experienced EDI users

Whether you're just exploring EDI as a possibility, or already using it, this tool is designed to make your experience smoother and more efficient.